Product Condition Policy
New product condition standards, open-box rules, final sale labels, and inspection requirements.
Last updated: May 25, 2026
New products
Products listed as new are sold in new condition with original packaging, included accessories, and applicable manufacturer materials. Some vehicle boxes may be opened by Electric Boom for inspection, firmware check, tire pressure check, or packing verification before shipment.
Open-box and clearance
Open-box, demo, clearance, or final sale products will be clearly labeled when offered. Condition notes and warranty differences are shown before purchase.
Product information accuracy
We work to keep product pages accurate, including price, availability, images, specifications, condition, and included accessories. If an error affects your order, we will contact you before shipment.
Contact
Questions about this policy can be sent to support@eltricboom.com or +1 (888) 555-0198. Our mailing address is 1200 Battery Park Drive, Austin, TX 78701.